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The Haven still providing vital support through new Wellbeing Support Services

The Haven heart

Just some of the words beneficaries would use to describe The Haven's supportive work

Lanarkshire charity The Haven is still providing vital support through their new Wellbeing Support Services of telephone and video call support sessions, while all three Haven centres are currently closed due to the Covid-19 pandemic restrictions.

The Haven provides emotional and practical support to individuals, family members and carers who are affected by life limiting illnesses such as cancer, Parkinson’s dementia and M.S, including those in the covid-19 shielding and high risk categories. Support is available at all stages of illness: at diagnosis, during and after treatment and at end of life, including pre and post bereavement support for families.

The new Wellbeing Support Service includes telephone support calls and video support sessions with Haven Nurses and Children, Young People and Families Service Co-ordinator and a range of online self-management resources and digital downloads. Printed copies of information and resources are also made available, as required, for those who have no or limited access to online systems or who are not confident in using digital technology. All Wellbeing Support Services are delivered with the same underlying principles and ethos as their previous centre based services. Haven Nurses and Children, Young People and Families Service Co-ordinator actively support clients to manage their illness and/or caring roles within this new and challenging environment by: supporting individuals and their families and carers to live life positively with hope and by providing practical information and emotional support.

June Sutherland, Haven Business Support Manager stated “We are pleased that we were able to be proactive and adapt so quickly to ensure that we were able to continue to provide vital Haven support services for families affected by life limiting illness.

“We remain absolutely committed to maintaining our services for vulnerable individuals and families now and in the future and we wanted to let individuals and families know that our Nurses and Children, Young People and Families Co-ordinator are only a phone call away and would encourage anyone who is struggling to cope emotionally to get in touch.”

For more information or to access Haven services please contact The Haven’s Wellbeing Support Line on 01555 811846, Monday to Friday between 10am and 4pm.

If you would like to make a donation to The Haven during these very difficult and challenging times, this would help ensure continued access to this vital emotional and practical support service for vulnerable individuals and families and enable The Haven to reach out and help even more families in communities to ‘Face the future with hope’ at this critical time. Please visit


Are you seeking support in Lanark and its surrounding villages? Contact the Lanarkhelps community phoneline

Are you vulnerable or do you know someone who needs support? Contact the SLC Community Wellbeing Phoneline on 0303 123 1009.

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You may also wish to join the Facebook group: Lanark's Community Response to COVID-19.