Location: Lanark Reports to: Sales Manager
Nicholson Plastics is a market leader in the manufacture and supply of Water Tank solutions. We are continually expanding our operations in Lanark and Croydon, attracting a diverse range of skill sets in our employees. The company has over 50 years’ experience in the Water Storage market in the UK market. The company also offers full end to end project management service, supporting the design, manufacture and installation of solutions for the water storage industry. Our company culture is based on heritage where our success is attributed to the people who work for us. We have adopted a number of core values which underpin everything we do; One Team, Resourceful, Integrity, Customer Centric, Embrace Change, Leader. With our offices located in Lanark and Croydon, we are now looking for to expand and develop our existing sales team in Croydon with the position of Internal Sales Advisor. The Role This position would suit a candidate currently working in a targeted sales role, for example, a call centre, car sales or any form of retail sales, who is looking for a technical sales position as part of a collaborative and friendly office where there is scope for further development. Full training will be provided, including comprehensive sales process training and technical training. Responsibilities The Sales Advisor will work closely with the Sales team and be responsible for: • Contacting the existing customer base through both emails and phone calls; • Reviewing incoming enquiries and extracting the relevant information; • Updating and maintaining data on a bespoke CRM system; • Acknowledgment and processing of orders; • Preparing quotations for customers; • Ensuring all admin paperwork is recorded and filed correctly; • Liaising with customers and other departments to assist the sales team; • Updating external sales teams on any developments relevant to their key accounts; • Creating project files. Experience and Qualifications: • Experience of a targeted sales environment would be advantageous but not essential; • Ability to prioritise and organise workload; • Good knowledge of MS Office; • Ability to make recommendations and improvements to procedures/working practices. • Strong team working skills with ability to work on own when required. Personal Attributes • Organised and efficient; • Excellent attention to detail; • Pro-active in approach; • Excellent communication and written skills • Excellent timekeeping.
Benefits and working hours • Monday – Friday • Competitive salary • On site parking • Bonus subject to KPI’s • Pension • Access to Employee Assistant Programme.
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